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When Calls Go Wrong: How to Detect Problematic Calls Based on Log-Files and Emotions?

AuthorHerm, Otadc.contributor.author
AuthorSchmitt, Alexanderdc.contributor.author
AuthorLiscombe, Jacksondc.contributor.author
Date of accession2022-12-07T05:19:28Zdc.date.accessioned
Available in OPARU since2022-12-07T05:19:28Zdc.date.available
Date of first publication2008dc.date.issued
Languageendc.language.iso
PublisherUniversität Ulmdc.publisher
Keywordonline call quality monitoringdc.subject
Keywordemotion recognitiondc.subject
Keywordproblematic dialogue predictiondc.subject
Dewey Decimal GroupDDC 000 / Computer science, information & general worksdc.subject.ddc
Dewey Decimal GroupDDC 620 / Engineering & allied operationsdc.subject.ddc
TitleWhen Calls Go Wrong: How to Detect Problematic Calls Based on Log-Files and Emotions?dc.title
Resource typeBeitrag zu einer Konferenzdc.type
InstitutionInstitut für Informationstechnologieuulm.affiliationSpecific
DCMI TypeTextuulm.typeDCMI
CategoryPublikationsnachweiseuulm.category
Source - Title of sourceINTERSPEECH 2008: Annual conference of the International Speech Communication Association (ISCA)source.title
Source - PublisherRed Hook, NYsource.publisherPlace
Source - Place of publicationISCA-International Speech Communication Associationsource.publisher
Source - Year2008source.year
Source - From page463source.fromPage
Source - To page466source.toPage
Source - ISBN978-1-61567-378-0source.identifier.isbn
Conference name9th Annual Conference of the International-Speech-Communication-Association (INTERSPEECH 2008)uulm.conferenceName
Conference placeBrisbaneuulm.conferencePlace
Conference start date2008-09-22uulm.conferenceStartDate
Conference end date2008-09-26uulm.conferenceEndDate
CommunityUniversität Ulmuulm.community
WoS000277026100122uulm.identifier.wos
Bibliographyuulmuulm.bibliographie


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