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AuthorMichelberger, Bernddc.contributor.author
Date of accession2016-03-15T10:40:06Zdc.date.accessioned
Available in OPARU since2016-03-15T10:40:06Zdc.date.available
Year of creation2015dc.date.created
AbstractDuring the last decade, research in the field of business process management (BPM) has focused on the design, modeling, execution, monitoring, and optimization of business processes. What has been neglected, however, is the provision of knowledge workers and decision makers with needed information when performing knowledge-intensive business processes such as product engineering, customer support, or strategic management. Today, knowledge workers and decision makers are confronted with a massive load of data, making it difficult for them to discover the information relevant for performing their tasks. Particularly challenging in this context is the alignment of process-related information (process information for short), such as e-mails, office files, and guidelines, with business processes and their tasks. In practice, process information is not only stored in large, distributed and heterogeneous sources, but usually managed separately from business processes. For example, shared drives, databases, enterprise portals, and enterprise information systems are used to store process information. In turn, business processes are managed using advanced process management technology. As a consequence, process information and business processes often need to be manually linked; i.e., process information is hard-wired to business processes, e.g., in enterprise portals associating specific process information with process tasks. This approach often fails due to high maintenance efforts and missing support for the individual demands of knowledge workers and decision makers. In response to this problem, this thesis introduces process-oriented information logistics (POIL) as new paradigm for delivering the right process information, in the right format and quality, at the right place and the right point in time, to the right people. In particular, POIL allows for the process-oriented, context-aware (i.e., personalized) delivery of process information to process participants.dc.description.abstract
Languagededc.language.iso
PublisherUniversität Ulmdc.publisher
LicenseStandarddc.rights
Link to license texthttps://oparu.uni-ulm.de/xmlui/license_v3dc.rights.uri
KeywordBusiness process managementdc.subject
KeywordProcess-oriented information logisticsdc.subject
Dewey Decimal GroupDDC 004 / Data processing & computer sciencedc.subject.ddc
LCSHManagement information systemsdc.subject.lcsh
LCSHProcess engineeringdc.subject.lcsh
TitleProcess-oriented information logistics: aligning process information with business processesdc.title
Resource typeDissertationdc.type
DOIhttp://dx.doi.org/10.18725/OPARU-3245dc.identifier.doi
PPN834273489dc.identifier.ppn
URNhttp://nbn-resolving.de/urn:nbn:de:bsz:289-vts-97248dc.identifier.urn
GNDInformation Engineeringdc.subject.gnd
GNDProzessinformationssystemdc.subject.gnd
GNDProzessmanagementdc.subject.gnd
FacultyFakultät für Ingenieurwissenschaften und Informatikuulm.affiliationGeneral
Date of activation2015-08-21T12:10:59Zuulm.freischaltungVTS
Peer reviewneinuulm.peerReview
Shelfmark print versionW: W-H 14.332uulm.shelfmark
DCMI TypeTextuulm.typeDCMI
VTS ID9724uulm.vtsID
CategoryPublikationenuulm.category
Bibliographyuulmuulm.bibliographie


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