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Demonstrating the effectiveness of process improvement patterns with mining results
Improving the operational efficiency of processes is an important goal of business process management (BPM). There exist many proposals with regard to process improvement patterns (PIPs) as practices that aim at supporting ...
Formalizing concepts for efficacy-aware business process modelling
In business process design, business objective models can fulfill the role of formal requirement definitions. Matching process models against objective models would, for instance, enable sound comparison of implementation ...
Basic considerations on business process quality
Quality management practices in manufacturing and logistics have led to proven results for organisations with respect to competitiveness and portability. At the same time, business process management not only addresses a ...