A companion-system architecture for realizing individualized and situation-adaptive user assistance

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Erstveröffentlichung
2018-12-19
Bericht
Authors
Bercher, Pascal
Richter, Felix
Honold, Frank
Nielsen, Florian
Schüssel, Felix
Faculties
Fakultät für Ingenieurwissenschaften, Informatik und PsychologieInstitutions
Institut für Künstliche IntelligenzInstitut für Medieninformatik
Institut für Nachrichtentechnik
Institut für Mess-, Regel- und Mikrotechnik
Abstract
We show how techniques from various research areas – most notably hierarchical planning, dialog management, and interaction management – can be employed to realize individualized and situation-adaptive user assistance. We introduce a modular system architecture that is composed of domain-independent components implementing techniques from the respective areas. Systems based on this architecture – so-called Companion-Systems – can provide intelligent assistance in a broad variety of tasks. They provide a user- and situation-adapted sequence of instructions that show how achieve the respective task. Additional explanations are, like the instructions themselves, automatically derived based on a declarative model of the current task. These systems can react to unforeseen execution failures repairing their underlying plans if required. We introduce a prototype system that assists with setting up a home theater and use it as a running example as well as for an empirical evaluation with test subjects that shows the usefulness of our approach. We summarize the work of more than half a decade of research and development done by various research groups from different disciplines. Here, for the first time, we explain the full integration of all components thereby showing "the complete picture" of our approach to provide individualized and situation-adaptive user assistance.
Date created
2018
Funding information
TRR 62 / Eine Companion-Technologie für kognitive technische Systeme / DFG / SFB-TRR / 54371073
Subject Headings
Assistenzsystem [GND]Mensch-Maschine-Kommunikation [GND]
Technical assistance [LCSH]
Human-computer interaction [LCSH]
Keywords
Companion technology; Assistance systems; Planning-based assistanceDewey Decimal Group
DDC 004 / Data processing & computer scienceMetadata
Show full item recordCitation example
Bercher, Pascal et al. (2018): A companion-system architecture for realizing individualized and situation-adaptive user assistance. Open Access Repositorium der Universität Ulm. http://dx.doi.org/10.18725/OPARU-11023